Postmates Account Wrongful Deactivation Lawsuit Attorney

Postmates is a food delivery service that delivers food from over 600,000 restaurants and grocery stores throughout the U.S. The company’s main asset is their delivery drivers, who must adhere to the company’s rules regarding safe and professional conduct. If they commit a dangerous action, like causing a car accident, they will be suspended or permanently removed from the platform.

However, a driver can be wrongfully terminated if they are deactivated for an accident that was not their fault. Additionally, the driver must be given the opportunity to appeal the deactivation, which can be difficult when it comes to Postmates. Unlike DoorDash and various other food delivery platforms, Postmates does not have a clear and easy system for appeals. They also have a history of evading questions from drivers and making it difficult for them to find out why they were deactivated.

Are you facing resistance from Postmates after you were deactivated following a car accident? You may have cause to sue the company for a case of wrongful termination. But there are strict guidelines that must be met in order to file a lawsuit, which our attorneys can go over with you. To learn about your rights and legal options, contact our office and schedule a free case evaluation.

Why Postmates Drivers get Deactivated

To ensure that your accident was truly a case of wrongful termination, you will need to ensure that you did not commit any violations according to Postmates’ deactivation policy. There are many reasons to deactivate an account under this policy, but the most common violations are as follows:

• High rate of incomplete deliveries or making delivers to the wrong address.
• A cancellation rate of over 20%.
• Complaints of threats or harassment from customers, Postmates partners, or other drivers.
• Abusing the Postmates referrals or promotions system.
• Using or trying to use multiple Postmates account, or allowing someone else to use your account.
• Unsafe conduct, like tampering with food or reckless driving that leads to a car accident.

Accidents are an extremely serious violation, and certainly, a driver should be dismissed if they engaged in careless or reckless behavior that put people’s lives in danger. However, accidents must be investigated thoroughly to determine who is at fault. If Postmates automatically assumes you are at fault or does not give you a chance to prove your case, legal options may be available to you. For more information on what you can if you’ve been wrongfully deactivated, don’t hesitate to give us a call.

How do I get Unbanned from Postmates?

Once your account is terminated on Postmates, it can be an uphill battle to get it reactivated. In fact, many former drivers will tell you that it’s hard just to an answer as to why you were deactivated. This is due to Postmates’ lack of an appeals system, such as a form you can fill out and submit to an appeals team. This is incredibly frustrating when you receive your deactivation email, which tells you that you have been deactivated for violating their terms of service. However, they give you no information on why you were deactivated or how you can reactivate your account.

Generally, you will need to submit a request through the website’s link for Fleet support or call their support line 888-815-7726. Based on what we’ve heard from other clients, the agents at the other end are not particularly helpful when you ask for help in reactivating your account. If you’re at this point already, you may be wondering about your legal rights as a driver that was wrongfully deactivated by Postmates.
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I was Deactivated from Postmates after an Accident – Can I Sue?

You may have the right to sue Postmates if your account was deactivated after an accident that was not your fault. But you will have to show evidence to indicate that someone else is responsible, which is why it’s best to work with an attorney. Here at Normandie, our attorneys have many years of experience in car accident investigations. We know what it takes to put together a strong case and prove that you were unfairly terminated for an accident that was caused by another party.

Another avenue we may explore is workplace discrimination, which forms the basis for many of these lawsuits. In this situation, Postmates may be using the accident as an excuse to fire you based on discrimination, or as retaliation for a complaint involving discrimination.

What Qualifies as Workplace Discrimination?

Workplace discrimination refers to the practice of unfair treatment and harassment based on certain characteristics, like race and gender. If the worker takes action against the employer, like filing a discrimination complaint, they may face retaliation, such as a demotion, pay cut, or termination. This is illegal under federal laws, but unfortunately, it happens all too often among independent contractors.

As for what qualifies as workplace discrimination, a worker must prove that they are being treated unfairly due to one of the following categories:

• Gender identity
• Sex
• Sexual orientation
• Age
• Disability status
• Breastfeeding accommodations
• Pregnancy
• Race
• Ethnicity
• Nationality
• Religion
• Veteran status
• HIV / AIDS status
• Status as a crime victim

In most of these cases, the worker files a complaint with Human Resources, which will get back to the employer. This can result in retaliation, including wrongful termination, or the worker being forced to resign due to prolonged harassment. Retaliation can also follow a worker’s complaint about unsafe or illegal work practices to the proper authorities. Such complaints may involve giving a statement on behalf of another driver who is pursuing legal action for unfair treatment.

Regardless of the reason, Grubhub cannot deactivate your account because they are upset that you made them look bad or caused them to lose money by telling the truth. Furthermore, they cannot use your car accident as an excuse to fire you in an effort to get around workplace discrimination laws. If discrimination and retaliation are the real reason for your account deactivation, our lawyers are here to assist you. However, you must take action right away in these situations, as evidence will be harder to recover as the days go by. Call our office and schedule a time to speak with one of our attorneys.

How can I Sue Postmates if they Wrongfully Deactivated my Account?

Contacting a lawyer is the best way to pursue a lawsuit against Postmates if you were terminated even though you were not in violation of their terms of service. This includes being deactivated due to an accident that was not your fault. However, the burden of proving that you are not at fault is on you once you are banned from the platform. To ensure that you have a solid case, you should work with a law firm that is experienced in car accident investigations and California labor disputes. Our firm specializes in both of these areas, so you can be sure that we will get to the truth of your wrongful termination case. Then, we will fight zealously to recover your losses and bring you the compensation you deserve from a wrongful deactivation lawsuit against Postmates.

Contact Normandie Law Firm

Food delivery apps have many benefits, including job opportunities for millions of delivery workers. However, the status of these workers as independent contractors is something that many of these companies exploit. Sudden and unjust account deactivation occurs far too often, and if you are one of these drivers, our lawyers would like to speak with you.

During a free consultation, we can advise you of your rights and the legal actions you can take towards monetary compensation. If you decide to pursue a lawsuit, there is no cost to you whatsoever under our Zero fee guarantee. The only way we get paid is by winning your case, and if we don’t win, you won’t be responsible for a single penny of our legal fees.

To start taking action in a claim for wrongful termination by Postmates, contact Normandie Law Firm and schedule a free case evaluation.

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