Accident at Hotel Booked on Skyscanner – Can I Sue?

Skyscanner is an online travel agency based in Scotland, though it’s available in over 30 languages and attracts around 100 million users on a monthly basis. Customers can reserve hotel rooms anywhere in the world and book other travel-related services such as flights and car rentals. The company prides itself on providing a smooth, user-friendly experience. However, that friendly attitude can quickly change when a traveler is injured at one of their property listings.

Have you been harmed due to someone else’s negligence or misconduct during a hotel stay at a property that was booked through Skyscanner? Have you lost a loved one to an accident at a hotel, motel, or resort that was booked on Skyscanner? You may be able to sue Skyscanner and the hotel for monetary compensation. In this article, we will cover a variety of topics that will help you understand your rights in a legal against Skyscanner, such as:

• Are they liable (responsible) for accidents or injury in a hotel or resort?
• Can I sue Skyscanner for injury during hotel stay if I booked a hotel – motel room through them?
• What are my rights if I lost a family member to an accident at a hotel that was booked on Skyscanner?
• What can I receive if I sue Skyscanner for my accident?

Since we can only provide general information, make sure to discuss your case with an experienced hotel liability lawsuit attorney. Our lawyers are waiting to speak with you, so give us a call at your earliest convenience.
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Possible Accidents at a Hotel Booked through Skyscanner

As a business, hotels, motels, and resorts must be cleaned, inspected, and maintained to ensure that the premises are safe for guests and visitors. Additionally, precautions must be taken in the hiring and training of employees. These are examples of a hotel’s duty of care, which is their legal obligation to anyone that has a legitimate reason to be on their property. Below are examples of accidents that can happen when a hotel or resort is negligent in their duty of care:

• Slip and fall
• Trip and fall
• Falling object injuries
• Collapsing structure (roof, ceiling, gazebos, etc.)
• Broken stairs / step injuries
• Elevator / escalator accidents
• Broken chair and other furniture injuries
• Gym / fitness center injuries
• Drowning
• Electrocution accidents
• Bed bug infestation
• Bathroom injuries (slipping in tub, broken toilet seat)
• Robbery / muggings
• Sexual assault
• Assault and battery
• Food poisoning
• Golf cart accidents
• Car crashes / parking lot accidents
• Heat stroke/ chemical poisoning from broken AC

The hotel and/or staff are generally the responsible parties in these accidents. But there are cases where a travel site may share liability for a guest’s injuries if the lodgings were booked on their platform. In a later section, we will discuss the various ways that Skyscanner may be liable for your accident. For now, let’s talk about the steps you should take if you’ve been harmed at a hotel.

Steps to take if you’ve been Injured at a Hotel, Motel, or Resort

The actions you take right after your accident can ensure that you have a strong case for compensation against Skyscanner, the hotel, and any other responsible entities. If you’ve been injured on the property of a hotel, motel, or resort, make sure to:

• Seek medical attention right away, no matter what type of injury you have. Early intervention will prevent your injuries from getting worse, while ensuring that you have proof in a claim for monetary damages.
• If your injuries are severe or life-threatening, call 911 so that you can be transported to the hospital. You should also call 911 if you are the victim of a crime such as sexual assault or robbery. This will generate a police report, which can be a valuable piece of evidence in your lawsuit.
• Create a visual record of your injuries and the accident scene by taking photos or video. Make a note of security cameras, which may have footage of incident. If there were people who witnessed your accident, ask them for written statements or their contact information.    
• Make sure to file an accident report with a manager or someone in charge. If they ask you to sign the report or a statement or some sort, avoid doing so until you’ve had it reviewed by a lawyer. Be sure to get a copy of the report before you leave so that you can check it for any mistakes or false information.
• You must also report your injures to Skyscanner, but this is complicated if you are outside the U.S., considering there is no phone number you can call. Generally, you would have to contact Skyscanner’s legal department via email or through the post office, as the company is located in the U.K.

Consulting a personal injury lawyer is the best way to get in touch with Skyscanner in order to report your accident at a hotel Our law firm can advise you of your rights and determine the right amount to ask for based on the extent of your injuries. Then, we will work directly with Skyscanner’s legal team to negotiate a settlement or file a lawsuit on your behalf. Contact our office and schedule a free consultation as soon as possible.

Liability of Skyscanner in a Hotel Accident

As previously stated, liability for a guest’s injuries generally falls on the property owner, i.e, the hotel or resort where the accident occurred. But things are not so simple when a property is booked on a travel site like Skyscanner. While they did not cause the injury directly, they may have contributed to the accident through an act of negligence. To give you an idea of what this means, here are some examples of negligence by a travel booking site:

• Deleting or refusing to approve reviews that include negative comments about a hotel.
• Engaging in a cover up to hide reports of criminal activity at a hotel or resort.
• Not doing their due diligence to prevent false or misleading information about the properties on their site.
• Failing to remove listings of properties that violate the travel booking site’s terms of use.
• Not taking customer complaints seriously regarding unsafe conditions at a hotel, or refusing to accept responsibility when someone is at an unsafe hotel due to false / misleading information on their website.

Skyscanner’s liability in your own case may be more complicated than the above examples. Thus, it’s important to discuss your case with one of our attorneys, who can fight for the compensation you deserve.

Can I Sue Skyscanner for Injury in Hotel if I Booked a Hotel Room Through Them?

Yes, you can sue Skyscanner if an act of negligence on their part contributed to, or directly resulted in your accident. This is spelled out in their Terms of Service, which states, “Nothing in these Terms shall limit or exclude (a) our liability in respect of death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation; (b) any other liability that cannot be excluded by law; or (c) your statutory rights.”

Essentially, these companies are aware of conditions that can make them liable in an accident at a hotel that was booked on their site. For example, let’s say a Skycanner user was raped by an employee at a resort that she booked through the website. She posts a review to warn others about her incident, but Skyscanner deletes her post from their platform. Unsuspecting women continue to book stays at the resort, and soon enough, there is another rape victim. In a lawsuit for damages, both victims may be able to sue Skyscanner as well as the resort.

How can I Sue Skyscanner for my Injuries?

Lawsuits against online platforms are incredibly challenging, since the injuries occurred at a physical location that they do not control. However, travel sites like Skyscanner may have contributed to your accident, or increased the chance that you would be injured at a hotel, motel, or resort. While you can sue the company for their share of the blame, lawsuits involving multiple defendants are complicated. To ensure a successful outcome in a lawsuit for damages, please give us a call as soon as you can. We have many years of experience with hotel liability claims, so you can count on us to recover the settlement you’re entitled to.

What Damages can I Demand in a Lawsuit against Skyscanner?

The exact damages you can recover in a lawsuit against Skycanner depend on many factors, including your injuries and the losses you have suffered as a result of your accident. These losses may include:

• Medical expenses
• Pain and suffering
• Emotional distress
• Lost wages / loss of earning capacity
• Loss of consortium
• Property damage
• Legal fees
• Punitive damages

You may also have a claim for damages if your family member or loved one passed away at a rental property that was booked through Skyscanner. From a wrongful death compensation claim, you may be able to recover:

• Funeral expenses
• Medical bills up until the date of death
• Pain and suffering
• Loss of expected savings
• Loss of benefits / gifts
• Loss of consortium
• Attorney’s fees

Our attorneys will take immediate action in your case and fight vigorously for the settlement you and your family deserve. If you’re ready to learn more about your legal options, contact our office and schedule a free consultation.

Contact Normandie Law Firm

Due to the great number of hazards that can injure someone at a hotel, owners have a heightened sense of duty to ensure the safety of their property. Additionally, travel booking sites must take precautions, like ensuring the accuracy of the information on their websites and investigating all claims of accidents and criminal activity. Unfortunately, online marketplaces tend to ignore cries of help from their users.

If you or someone you know was injured at a hotel that was booked through Skyscanner, please take some time to speak with our attorneys. Legal remedies may be available to you, but you will need an experienced lawyer to ensure a favorable outcome against the responsible parties.

When you choose one of our attorneys, you will pay nothing upfront as a promise under our Zero fee guarantee. The only way we recover our fees is by winning your case. If we don’t recover your settlement, you won’t be responsible for a single penny of our expenses. With all that in mind, there’s nothing to lose by making that call and speaking with one of our attorneys. Contact Normandie Law Firm and schedule a free case evaluation.

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